Manager, Membership Sales and Services

To apply: Please send a resume with salary requirements via email to: SandyB@GreaterMagnoliaParkwayCC.org. No phone calls will be accepted.

Position Description
 
Manager, Membership Sales and Services
 
For over 45 years the Greater Magnolia Parkway Chamber of Commerce has been working every day to make our community a better place to live, work and grow a business. This is a rare opportunity to be part of that important work.
 
The successful candidate will have the chance to establish relationships with businesses in the community from large companies to small organizations. The Greater Magnolia Parkway Chamber of Commerce advances economic growth in the community, provides access to resources and advocates for business. As a leader in business the Greater Magnolia Parkway Chamber of Commerce promotes economic growth in the community. We connect people and resources to help you grow businesses in our area. Supporting businesses to be more successful, and especially helping them grow, is the core mission of the Chamber of Commerce.
 
This fulltime position reports to the President of the Chamber and interfaces periodically with the Board of Directors and the various Committees of the Chamber.
 
Overview
This position is responsible for the development and support of a strong and vibrant chamber membership portfolio.  Working closely with the President, the Board of Directors, Committee Chairs and other chamber staff members, the Membership Services Manager will ensure the continuous growth, support and retention of GMPCC membership in the Southwest Montgomery County area. As one of the first points of contact for potential new members, the successful incumbent in this position must present a professional and welcoming demeanor on behalf of the Chamber. The successful candidate should possess excellent communication and interpersonal skills, demonstrated organizational and time management abilities and computer software proficiency in the accomplishment identified membership services tasks.
 
The successful candidate will interface broadly with all Members of the Chamber and various other organizations and community leaders in the Southwest Montgomery County area. This position can be a growth opportunity within this Chamber or other non-profit organizations. Understanding that revenue and fundraising are key components of this position is critical to your success. This position works from the Chamber offices located in Magnolia, Texas.
 
Knowledge, Skills and Abilities

• Excellent communications and interpersonal skills.

• Demonstrated ability to work and communicate in a polite, courteous, and cooperative manner.

• Evident high level of initiative, effort, and commitment towards completing assignments efficiently and in a timely manner.

• Responsible and professional behavior in all work-related situations.

• Ability to encourage and facilitate cooperation, pride, trust, and group identity.

• Evident ability to foster team spirit.

• Enthusiasm and a positive attitude; ability to maintain grace under pressure.

• Excellent verbal and written communication skills.

• Ability to work independently with minimal supervision.

• Flexibility to work periodic early mornings and some evenings.

• Demonstrated experience using computer software particularly the Microsoft Office software suite (advanced experience preferred).

 
Standards and Responsibilities

• Seek new businesses for membership, focusing on viable, long-term members of the Chamber. Long-term member retention is a focus of Chamber new member sales efforts.

• Close sales to meet monthly sales targets.

• Provide solutions and answer questions from prospects in a timely manner.

• Stay current with business trends, issues, and needs to understand how the Chamber value proposition can help businesses be more successful.

• Prepare membership reports on a weekly and monthly basis.

• Accurately maintain prospect and member data in our CRM, website and social media.

• Maintain a personal awareness of all commercial and residential development activities throughout Southwest Montgomery County to determine how best to involve the Chamber in area development opportunities.

• Develop and maintain all membership materials.

• Visit Chamber Members to achieve identified annual goals.

• Track member lapses and develop a plan to increase member retention.

• Chair the Chamber’s Membership Committee.

• Participate in tradeshows and networking events.

• Direct, attend and support Chamber events such as Networking Afternoons, Networking Breakfasts, luncheons, marquee events and member onboarding events.

• Support all Chamber fundraising activities.

• Working with the President, propose to the Board of Directors a meaningful number of targeted new Chamber members for each budget year. 

 
Qualifications

• Education: University degree in business, hospitality, tourism, or another relevant field or equivalent experience. Chamber designations of IOM, PCED or CCE preferred.

• Experience: 3-5 years of Chamber business support experience preferred.

• B2B sales experience required, volunteer experience helpful.

• Proven ability to close sales and meet or exceed sales targets.

• Demonstrated ability to prospect and close the sale (even when it seemed impossible).

• Willingness to support the entire Chamber team as directed, even at times when it becomes necessary to accomplish tasks not listed in this Position Description

•  Entrepreneurial spirit, track record of initiatives and results, and ownership of work.

• Comfortable with accountability.

• Enthusiasm and a positive attitude, ability to maintain grace under pressure.

• Excellent verbal and written communication skills.

• Ability to work independently with minimal supervision.

• Flexibility to work early mornings and some evenings.

• Demonstrated familiarity with the Microsoft Office suite of products including Excel, Outlook, Power Point and Word. 

 
The Greater Magnolia Parkway Chamber Offers:

• A non-profit environment, supporting big-profit ideas.

• A compensation package that promotes goal achievement.

• We thank all applicants that submit applications, but only those deemed qualified by the hiring manager will be considered.